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Dog sat on pile of logs

Frequently Asked Questions

Yes, all our logs will be supplied to you kiln dried. This is to prevent crackling and ensure you receive a smooth burn.

Yes, our logs are carefully selected to ensure they’re suitable for all in-house fireplaces. This is very important to prevent any nasty smells and to protect your chimney.

It is important that all logs are kept in a dry place to prevent them from getting wet. We always advise you to cover logs with tarpaulin or a similar covering.

First, you should ensure the area around your fireplace is kept as clean as possible. Your chimney should also be swept and cleaned at least once every two years. If you use your fire more frequently, an annual clean is recommended.

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